Returns & Exchanges

At With Jéan, we want you to be completely satisfied with your purchase, which is why we offer a 21-day return period for all full-priced items. Please ensure your pieces are returned in their original condition, unworn and with all tags attached, to be eligible for a refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the pre-paid shipping label provided through our returns portal.

• 3.
  Ship It Back

  Drop off your parcel at the nearest authorized carrier location; we recommend obtaining a tracking receipt for your records.

• 4.
  Quality Check & Refund

  Once our team receives and inspects your return, we will process your refund or store credit within 5-7 business days.